Refund policy
At Hërb, we value transparency and customer satisfaction. However, all sales are final, and we are not responsible for any issues related to your purchase. We encourage all customers to fully inform themselves about our products before making a purchase.
Returns and Exchanges
We do not accept returns, exchanges, or refunds once an order is placed. It is the responsibility of the customer to carefully review product information, ingredients, and any relevant details before purchasing.
Damages and Issues
Upon receiving your order, please inspect the items immediately. If you receive a damaged or incorrect product, contact us within 24 hours at Support@Herbnutrition.co. We will evaluate the issue on a case-by-case basis.
Exceptions
Due to health and safety regulations, we cannot accept returns or offer refunds for any of the following:
- Perishable goods
- Custom products
- Personal care items
- Hazardous materials, flammable liquids, or gases
Please note: We do not accept returns for sale items or gift cards.
European Union 14-Day Cooling-Off Period
For orders shipped within the European Union, you may cancel or return your order within 14 days. The item must be returned in its original, unused condition with proof of purchase.
Contact Information
If you have any questions or concerns, please contact us at Support@Herbnutrition.co before completing your purchase.
By purchasing from Hërb, you agree to these terms.